Galatia Amasya Tokat Zile Çorum Tour with 2 Nights Hotel Accommodation
Tour Program
Night Journey
🚌 𝐏𝐈𝐂𝐊-𝐔𝐏 𝐀𝐍𝐃 𝐃𝐄𝐏𝐀𝐑𝐓𝐔𝐑𝐄 𝐓𝐈𝐌𝐄𝐒 🚌
22.00 İncirli Metrobüs (In front of Dilek Pastry Shop)
22.30 Mecidiyeköy Square (In front of Mado)
23.00 In front of Kadıköy Marriage Office Parking Lot
23.10 Bostancı Bridge Bus Stops (Ankara direction)
23.20 Kartal Bridge Bus Stops (Ankara direction)
23.30 Under Pendik Bridge (Ankara direction)
23.40 In front of Çayırova McDonald's
23:50 In front of Gebze Center
00:30 İzmit Halkevi Stop
After picking up our valued guests from the designated points, we begin our night journey for our Galatya Amasya Tokat Zile Çorum Tour with 2 Nights Hotel Accommodation program with ITC TOUR.
Our return arrival time to Istanbul is between 01:00-03:00, depending on the density of the region and traffic conditions.
Amasya - Lovers Museum - Amasya Archaeology Museum - Sultan Bayezid II Complex - Miniature Amasya Museum - Green River - Bimarhane
With our comfortable buses, after a peaceful journey, we arrive in Amasya. In the morning hours, we take a pleasant break for breakfast and then set off to explore Amasya, the ancient city of the Ottoman Empire. Amasya is a paradise that has left its mark on history as the city of princes, carrying traces of the past in every corner. Our first stop is the water channels that host the legend of Ferhat and Şirin. In these water channels, which Ferhat carved through the mountains for his beloved Şirin, we visit the Lovers Museum opened by the Municipality of Amasya. Here, we will discover up close the deep traces of love and epic poetry, and the romantic stories that shaped the city.
After our museum visit, we move on to the Amasya Archaeology Museum. Here, we lose ourselves among the mysterious remains of the past. From ethnography exhibits to fossil collections, every moment we spend among the ancient traces of human history makes us feel even more how deep a history these lands possess. In the mummies section, we almost travel through time. Then, we visit the complex of Sultan Bayezid II, who had served as a prince and later became a sultan of the Ottoman Empire. Fascinating with the legacy of Sultan Bayezid, this complex is like a gateway into the depths of history. We admire the giant plane trees used as lightning rods, the historic fountain reflecting the silhouette of Istanbul for the people of Amasya at that time, and the elegant details inside the mosque.
After our visit to the complex, we descend to the soothing banks of the Yeşilırmak. Starting from Sivas and bringing life all the way to Samsun, this river divides Amasya in two, and the city is adorned with Ottoman-era mansions spread across both banks of the river. We take a journey back into the past through the elegance of the Ottoman Empire, with 18th- and 19th-century mansions and the tombs of the Pontic kings carved into Mount Harşena. On every street and in every structure of Amasya, we find a story, and with every step, we go deeper into history.
Our next stop is Şehzadeler Park. During our walk here, we visit the Şehzadeler Mansion and feel the traces of the Ottoman period more closely. Then, during free time around the historic Hazeranlar Mansion, those of our guests who wish may climb as far as the King Rock Tombs. This sacred area is a point that contains a historic texture and a deep sense of peace.
After the free time, we visit the Bimarhane, the health center of the Ottoman period. Here, we learn about the treatment methods and understanding of health of the era, and get acquainted with the Ottoman Empire’s interesting practices in the field of medicine. At the end of this interesting tour, we depart from Amasya city center and head up to Çakallar Hill. From this point, where we can see all of Amasya from above, we take in the captivating view while watching the city from a bird’s-eye perspective, accompanied by a sip of tea.
At the end of the day, we begin our journey back to our hotel. After fully enjoying Amasya’s historical atmosphere, we have our dinner and stay overnight at our hotel.
Ballıca Cave – Zile – Sık Dişini Toilet – Ulu Mosque – Tokat Archaeology Museum – Tokat City Museum – Tokat Mevlevi Lodge – Taşhan
In the morning, after the rich breakfast we will have at our hotel, we set off toward the first discovery point of the day. Our first stop is Ballıca Cave, a unique natural wonder hidden beneath the ground. (If it is open to visitors) This enormous cave, 680 meters long and 95 meters high, captivates its visitors with its 8 large chambers. The cave stands out not only for its size, but also for its different formations and unique structures. Ballıca Cave is not only one of the largest and most impressive caves in the world, but it also preserves its mystery with its still-undiscovered sections. Throughout the tour, while admiring unique natural formations such as stalactites, stalagmites, and the world-famous Onion Stalactites, which date back 3.4 million years deep within the cave, you will feel as if you are walking through a natural museum.
After our Ballıca Cave visit, we head to the district of Zile, notable for its historical past and cultural richness. We visit Zile Castle, where it is believed that Roman Emperor Julius Caesar said the words “Veni Vidi Vici.” From the historic castle, we watch the view of Zile and witness the history of the region accompanied by our guide’s explanations. After our photo break, we give free time in the district center.
After our Zile tour, we head to Tokat city center and arrive at the printing workshop to learn Stone Printing Yazma, one of Anatolia’s traditional crafts. We watch how stone-printed yazmas, made from Tokat’s linden trees and each of which is a work of art, are produced, and receive information from master printers about this ancient art. Our guests who wish may also have the opportunity to make their own prints.
After the art of yazma, we have lunch to taste the local flavors of the city. Experiencing Tokat Kebab and regional dishes will be one of the unforgettable culinary stops of this trip.
After our meal break, we move to the city center to discover Tokat’s historical texture. First, we take a walk among Tokat’s elegant Historical Houses dating back to the Ottoman period. Then we visit Sık Dişini Helası, notable for its interesting architecture, and Ulucami, one of the city’s spiritual symbols.
Afterward, Tokat Archaeology Museum and Tokat City Museum, located at the foot of Tokat Castle, take us on a journey into the deep history of Anatolia. We tour the artifacts that shed light on the region’s past and the modern exhibition areas.
Another important stop of the day is Tokat Mevlevihanesi, one of the important centers of Mevlevi order. Here, accompanied by our guide’s explanations, we get to know the Mevlevi culture up close and feel the peaceful atmosphere of the building. Then we see the historic Clock Tower nearby and take a photo break.
Finally, we arrive at Taşhan, one of Tokat’s most lively bazaars. During the free time to be given in this historic inn, also known as the Yazmacılar Bazaar, you may purchase handmade souvenirs and enjoy the historical atmosphere with tea or coffee.
After the pleasant time we spend at Taşhan, we set off on our return journey to the hotel. Dinner and accommodation are at our hotel. After this special day, which carries the traces of history at every step and fascinates with its cultural riches and natural beauty, we spend the night at our hotel and rest for new discoveries the next day.
Tokat – Çorum – Historic Clock Tower - Çorum Archaeology and Ethnography Museum - Hattusha Ancient City - Yazılıkaya - Istanbul
After the delicious breakfast we will have at our hotel in the morning, we set off toward Çorum Center to take the first step of an unforgettable journey. We take a short photo break in the magnificent square of the Historic Clock Tower, located in the heart of Çorum. The Clock Tower is one of the city’s symbols with its elegant structure bearing the traces of time, and photographing this moment makes the beginning of our tour special. After our photo break, in Çorum, which has the distinction of being the magnificent capital of the Hittites, we set out to explore the Çorum Archaeology and Ethnography Museum, where historical artifacts uncovered by excavations are exhibited. During our museum visit, we will feel the traces of the past more deeply as we closely examine the cultural heritage of the region dating back thousands of years.
After the museum visit, we once again feel the city through the visual impact of the mighty walls of the past by viewing, in a panoramic way, Çorum Castle, which represents a heritage stretching from the Seljuks to the present day and gave the city its name. Now we head toward the Ancient City of Hattusa, which is on the UNESCO World Heritage List, has stood out throughout history for its grandeur, and was the capital of the Hittites. Hattusa continues to enchant its visitors with its ruins that have survived from the depths of history to the present day. We begin our tour of this ancient city with the famous King’s Gate. As we visit important structures such as the Sphinx Gate, Yer Gate, and Potern, we have the chance to observe more closely the engineering genius and religious understanding of the Hittites. With our steps between the Hieroglyphic Chamber and the Hittite Walls, we lose ourselves in the traces of the ancient world.
In the later part of our tour, as we explore the Great Temple and Nişantaşı, one of the most important religious structures of the ancient world, we learn many things about the Hittites’ sacred areas. After these impressive discoveries, we move on to the Yazılıkaya Open-Air Temple, another important structure of the region. Here, by visiting chambers A and B, where reliefs of Hittite gods are located, we take our historical steps in this sacred area. In the mystical atmosphere of Yazılıkaya, we leave deep traces regarding the religious and cultural structure of the ancient civilization.
After all these unique discoveries, we begin our return journey. Following the Bolu, Adapazarı, and İzmit route, we proceed toward Istanbul. This historical journey we experience along the way will leave an indelible mark in our memories. When we arrive in Istanbul, we bid farewell, dropping off our valued guests at the points where we picked them up, with the wish to meet again on the next ITC TUR organization.
What's Included
Round-trip transportation by luxury vehicles
2 nights half-board accommodation
2 breakfasts at the hotel
2 dinners at the hotel
Professional guiding service
All sightseeing tours specified in the program,
Compulsory travel insurance in accordance with Tourism Law No. 1618
National park entrance and parking fees
Water service on the vehicle
Not Included
Breakfast on the First Day Specified in the Program
Lunches Specified in the Program
Extra Drinks Taken During All Meals
Personal and Private Expenses
Museum and Ruins Entrance Fees
Transfer to Şahinkaya Canyon and Boat Tour in the Canyon
Dinner on the Return Journey
General Information
Tour Package Contract
DISTANCE SALES AGREEMENT
PAYMENTS
At the time of registration, 100% of the reservation amount must be paid. In possible balance-based reservations, the conditions in the table below shall apply. If the specified payments are not made within the stated periods, the reservation made shall be canceled. In this case, 35% of the total accommodation fee will be invoiced to the consumer by ITC TOUR as compensation for withdrawal.
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In hotel payment options, the guest accepts and declares that the remaining balance will be paid in full in cash or by bank transfer, for domestic tours upon boarding the bus, and for hotel reservations at the time of check-in. Otherwise, the right not to provide the service received by the guest is reserved.
ARTICLE-1 SUBJECT
The subject of this agreement is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the product/service with the qualities specified below in the reservation transactions made by the BUYER via the website belonging to the SELLER OR PROVIDER electronically or through the call center.
The BUYER accepts and declares under the provisions of this agreement that they have been clearly and understandably informed by the SELLER OR PROVIDER, in a manner appropriate to the internet environment, about the name, title, open address, telephone and other contact information of the SELLER OR PROVIDER, the basic characteristics of the product subject to sale, the sale price including taxes, payment method, etc., all preliminary information regarding the product/service subject to sale, as well as the exercise of the right of withdrawal and how this right may be used, and the official authorities to which complaints and objections may be submitted, that they have confirmed this preliminary information electronically and/or by telephone or e-mail, and that they subsequently approved the reservation and the agreement.
SELLER OR PROVIDER INFORMATION Title: TCI TRAVEL AND TRANSPORTATION TRAVEL TRADE LIMITED COMPANY (referred to as ITC in the contract.) Its address and official contact information are clearly stated in the letterhead section.
ARTICLE-2 GENERAL PROVISIONS
2.1 The BUYER declares that they have read and been informed of the qualities of the product/service subject to the contract, the sale price and payment method, and all preliminary information regarding the price, and that they have given the necessary confirmation in electronic environment and in the call center system. The full reservation fee is paid at the time of registration. If the full amount is not paid, the reservation will not be made. However, if a reservation is made for any reason despite an incomplete balance, the Consumer is responsible for the entire reservation fee from the date of registration. If the reservation fee is underpaid, ITC TOUR cancels the reservation and claims from the Consumer all losses arising from the cancellation. The Consumer has made the purchase knowingly in this regard.
2.2 The SELLER OR PROVIDER is responsible due to the service subject to the contract being defective.
2.3 If the service subject to the contract is used by a person other than the BUYER, the SELLER OR PROVIDER shall not be responsible for that person's refusal to accept performance.
2.4 For the performance of the service subject to the contract, the signed copy of this agreement must be delivered to the SELLER OR PROVIDER and the fee must be paid by the preferred payment method. If the BUYER does not sign and return the agreement despite the SELLER and/or PROVIDER sending the agreement in accordance with the relevant regulation and this agreement, the BUYER may not argue that the agreement is not binding on them on the grounds that they did not sign and send it; all responsibility lies with them, and they are obliged to pay the contract price in full. It is sufficient that the agreement has been sent by the SELLER/PROVIDER to the e-mail address provided by the BUYER, and the BUYER may not claim that the agreement was not sent to them or that they did not read it.
2.5 If, after the service is performed, the relevant bank or financial institution does not pay the service fee to the SELLER OR PROVIDER because the BUYER's credit card has been used unlawfully or unlawfully by unauthorized persons, the BUYER shall be liable for the resulting damages.
2.6 The amounts specified for overseas tours are charges to be taken in the specified foreign currency. The BUYER pays the reservation according to the designated foreign currency of the tour price. If payment is to be made in a currency other than the specified one, payment may be made by conversion at the system exchange rate determined by the SELLER. In balance-based reservations, if the remaining payments are to be made in a currency different from the tour's specified currency, payment must be made at the current system exchange rate determined by the SELLER on the day of payment. There is no exchange-rate fixing in prepaid overseas tours,. Remaining payments, if made in a different currency, must be made according to the current system exchange rate on the day of payment.
ARTICLE-3 SERVICES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
ITC TOUR is an intermediary between the service provider and the BUYER. DUE TO THE NATURE OF THE SERVICE sold by the tour operator, in distance sales made under this agreement, the BUYER does not have the right of withdrawal pursuant to the Regulation. The full amount is collected from the BUYER. The BUYER has purchased the service by accepting this. Accommodation purchases made during early booking, special periods (New Year, semester break, holidays, etc.) and promotional periods cannot be canceled either. However, if the BUYER has purchased a suitable Early Booking Cancellation Assurance Package together with domestic and Cyprus accommodation within the scope of the Early Booking period and Summer offers, transactions may be carried out under the conditions specified in Article 10. The BUYER has purchased the service knowingly and accepting this. The Early Booking Cancellation Assurance Package cannot be offered to the guest for reservations made with the stated prices where the phrase "non-cancelable" is specified. In reservations containing this statement, reservation cancellation, change, and refund cannot be made. If transportation (flight, bus, transfer, etc.) is purchased in addition to accommodation, there is no refund for transportation fees.
ARTICLE-4 INFORMATION
As required by Article 6 of the Regulation, in reservations made by the BUYER via the relevant website and Call Center, the BUYER is obliged to check and digitally approve the information form containing all information regarding the date, price, product, concept, etc. of the service selected during the purchase process after the sale transaction. The SELLER is not responsible for the failure to perform the relevant checks and the failure to give digital approval. Approvals are recorded electronically.
ARTICLE-5 CANCELLATION- WITHDRAWAL- CHANGES
Despite having exercised all due care, the SELLER OR PROVIDER may cancel the contract in cases of force majeure or situations arising from service providers, accommodation hotels, or third parties that prevent the service from starting or continuing. This situation must be notified to the BUYER as soon as possible. In this case, the BUYER has no right to compensation. In such cases, the SELLER OR PROVIDER is obliged to refund to the BUYER the amount it can recover from the person or institution from whom it purchased or intermediated the service. It cannot be held responsible for the refund of amounts it could not obtain.
5-1- The BUYER is obliged to submit all reservation cancellation, change, and person addition/removal requests in writing.
5-2- The travel agency may cancel the trip 24 hours before the departure date if the required number of passengers is not reached or due to force majeure; in this case, the consumer has no right to compensation.
5-3- If the consumer requests cancellation or change up to 30 days before the start of the trip, the full amount will be refunded in accordance with the package tour regulation.
5-4 If the consumer requests cancellation/change 29-15 days before the start of the trip for a reason other than force majeure, they agree and undertake to pay 30% of the trip price; if requested 15-7 days before, 50% of the trip price; and if less than 7 days remain, the entire amount to ITC TOUR. For reservations made 7 days or less before the start of the service, there is no right to cancellation, refund, or change.
5-5 If the consumer requests cancellation/change of their overseas reservation 29-15 days before the start of the trip for a reason other than force majeure, they agree and undertake to pay 50% of the trip price to ITC TOUR; if less than 15 days remain, the entire amount. For reservations made 7 days or less before the start of the service, there is no right to cancellation, refund, or change.
5-6 ITC TOUR is not responsible for visa rejection or failure to obtain the visa in time for overseas tours. In such cases, if the tour is canceled, the cancellation conditions stated in 5-5 apply. The visa fee for a visa that was not obtained or was rejected cannot be refunded.
5-7 If the consumer wishes to cancel the Early Booking Discounted Product purchased during the discounted sales period and without a cancellation assurance package for any reason, the cancellation conditions shall apply. The consumer agrees and undertakes to pay the full trip price outside the cancellation conditions to ITC TOUR.
5-8 If the consumer wishes to change the date of a discounted early booking product purchased during the discounted sales period for any reason, they accept that the reservation will be changed without discount based on the list prices valid on the date of the request.
5-9 If the consumer requests a change to the date of the purchased product, the change will be made based on the current prices on the date the change is made. The consumer accepts that if there is a price difference between the requested new date and the old date, they will pay the difference.
5-10 In the event of cancellation of the purchased service for any reason, the guest may keep the fee they have paid as credit. The paid fee is held in the guest's name as reserved rights. The guest may use the held balance at a different time and on a different tour. In the reservation and balance-hold processes, the amount paid is taken as the basis. The guest accepts that if there is a price difference after deducting the reserved balance from the service amount they will receive on the date they wish to use their balance, they will pay the price difference. If they wish to make a reservation for a lower amount, the remaining excess balance after the reservation continues to be held in the guest's name.
5-11 If the consumer, who has missed the start of the trip, does not notify in writing that they will join later, the travel agency has the right to cancel all reservations made on behalf of the consumer after 24 hours. In such cancellations, no refund is made to the consumer.
5-12 Force majeure: adverse weather conditions, road obstruction, strike, terrorism, war, possibility of war, unforeseeable technical issues that prevent the trip from starting or continuing are accepted as force majeure by the parties. Deaths of the passenger or their first-degree relatives documented by state authorities are also force majeure.
5-13 The travel agency may partially or fully cancel the tours it has announced or registered, up to 3 days before the start of the trip, in cases it deems necessary. Within the same period, it may change the hotel names, means of transportation and their departure points, and the order of visits to places indicated in the program and shown as places to be visited. If the consumer does not accept these changes and cancellations, they have the right to cancel their reservation and receive a full refund of the amount paid. In this case, the consumer has no right to compensation.
5-14 In the event that the consumer requests cancellation or change in the reservations made, the paid currency and amount will be taken into account. In change requests, the consumer accepts the price difference and exchange-rate difference that will arise on the day the transaction is made. In cancellation and refund transactions, the consumer is refunded in the currency type and amount they paid when making the reservation. The consumer has no right to request a refund by comparing with a different currency than the one paid.
5-15 In refund transactions, the amount to be refunded is returned within 7-14 business days according to the payment method used by the consumer. The consumer may not request a refund in a different way than the payment method they used. ITC TOUR is not responsible for installment refunds made by banks in payments made by credit card.
ARTICLE-6 MUTUAL RIGHTS AND OBLIGATIONS
6.1 The SELLER OR PROVIDER is obliged to notify the BUYER of any possible cancellation notices in writing as soon as possible.
6.2 The provisions of this agreement concluded between the SELLER OR PROVIDER and the BUYER at the time of registration have been read by the BUYER and approved by requesting and accepting that the records of other persons receiving the same service with them be made under the same conditions. The BUYER/BUYERS are jointly and severally liable for the payment of the contract price. The BUYER has approved this agreement knowing that they are also a party to the agreement on behalf of the participants specified in the Voucher, that they represent and bind them, and that they are obliged and responsible for informing the participant of the preliminary information content provided to them within the scope of the relevant legal regulations. The BUYER who does not fulfill the obligation to provide information is responsible for all damages arising therefrom. In this respect, the information given to the BUYER is deemed to have been given to the participant.
6.3 If the BUYER refuses to accept performance on the grounds that the service they purchased is defective, they are obliged to notify the SELLER OR PROVIDER and the accommodation facility immediately in writing, together with documents proving the defect. Otherwise, the BUYER shall be deemed to have accepted performance and used the service. No refund will be made. The full amount will be collected from them. It is the duty of the diligent BUYER to notify the authorized person in writing of the matters they complain about during the performance of the service.
6.4 Situations that did not exist or were unforeseeable at the time the contract was signed, arise beyond the control of the parties, and make it impossible for one or both parties to partially or fully fulfill the obligations and responsibilities undertaken by the contract, or to fulfill them on time, shall be accepted as force majeure (Natural disaster, war, terrorism, uprising, changed legislative provisions, confiscation or strike, lockout, major malfunction in production and communication facilities, etc.). If force majeure prevents the contract from being performed, the party on whose side the force majeure occurs shall immediately notify the other party in writing. If the BUYER requests termination of the contract due to force majeure, the SELLER OR PROVIDER shall exert all efforts necessary to refund the amount. In the presence of force majeure, if the BUYER requests cancellation, the SELLER OR PROVIDER is obliged to refund to the BUYER the amount it can recover from the person or institution from whom it purchased or intermediated the service. It cannot be held responsible for the refund of amounts it could not obtain.
6.5 The seller or provider must fulfill its obligation within the period it has undertaken. If the seller or provider fails to fulfill this obligation, the consumer may terminate the contract. In the event of termination of the contract, the seller or provider must reimburse all collected payments to the consumer within fourteen days from the date the termination notice reaches them, together with statutory interest determined according to Article 1 of the Law on Legal Interest and Default Interest No. 3095 dated 4.12.1984, and return all negotiable instruments and similar documents, if any, that have placed the consumer under debt. In cases where the performance undertaken by the SELLER/PROVIDER under this contract becomes impossible, it is mandatory for the seller or provider to notify the consumer in writing or via a durable data storage medium within three days from the date they learn of this situation and to refund all collected payments no later than fourteen days from the date of notification.
6.6 Before the contract is established, the consumer's express approval must also be obtained in order for any additional fee beyond the agreed principal fee arising from the contractual obligation to be claimed.
6.7. Turkish citizens may enter the TRNC with a Turkish Republic Identity Card. If entry is made with a passport, problems may be experienced later when entering Greece, so entry with a Turkish Republic Identity Card is recommended.
ARTICLE-7 CONFIDENTIALITY
The information specified in this agreement by the BUYER and the information communicated to the SELLER OR PROVIDER for payment purposes shall not be shared with third parties by the SELLER OR PROVIDER. The SELLER OR PROVIDER may disclose this information only within the framework of an administrative/legal obligation. Credit card information is never stored; it is only securely transmitted to the relevant banks during the collection process and used to obtain authorization, and it is deleted from the system after authorization. The necessary clarification and information have been provided to the BUYER under the Personal Data Protection Law, and the necessary measures under the KVKK have been taken by the SELLER/PROVIDER in accordance with the legislation.
ARTICLE-8 INFORMATION REGARDING PAYMENTS MADE BY BANK CARD
a) The SELLER OR PROVIDER party to the contract does not in any way make installment sales within its own organization.
b) The prices given to the BUYER are cash prices, and all installment plans are made upon the BUYER's request to credit cards obtained from various banks by the SELLER OR PROVIDER without any maturity difference being applied. All transactions related to sales made by credit card take place between the cardholder BUYER and the bank to which the card is linked, and the SELLER OR PROVIDER has no right or responsibility to interfere with these transactions. In exchange rates applicable to sales made in foreign currency, exchange differences may occur within the scope of the agreements on the relevant bank cards in cash payments and single or installment charges. All transactions related to sales made by credit card take place between the cardholder Participant and the bank to which the card is linked, and ITC TOUR has no right or responsibility to interfere with these transactions.
c) The BUYER who purchases the service by credit card must notify the relevant bank of requests such as early repayment or reducing installments and must make payments at the payment branches determined by the bank.
d) If the BUYER cancels the service purchased in installments by credit card for any reason, the SELLER OR PROVIDER will refund the amount collected from the credit card back to the BUYER's credit card. The responsibility of the SELLER OR PROVIDER is limited to this. All subsequent transactions take place between the bank and the BUYER; the SELLER OR PROVIDER has no right or responsibility to intervene. Bank rules also apply to refunds of installment payments, and if installment payments are refunded to the card again in installments, the SELLER OR PROVIDER has no obligation or ability to intervene. This matter must be resolved between the bank and the credit card holder.
e) In purchases made by credit card, the campaign existing at the relevant bank on that date and the cancellation and refund conditions related thereto apply.
f) Legal refund processes will be followed in refund situations that may arise regarding the relevant service.
ARTICLE-9 COMPETENT COURT
All Turkish Consumer Courts, Consumer Arbitration Committees, and other organizations authorized by law are competent for the resolution of all disputes arising from this agreement. The BUYERs may submit their complaints and objections to the Consumer Arbitration Committee or Consumer Court in the place where the BUYER purchased the goods or service or where they reside, within the monetary limits determined by the Ministry every year in December.
ARTICLE-10 CANCELLATION ASSURANCE PACKAGE INFORMATION
The Early Booking Cancellation Assurance Package is valid for reservations made under Early Booking products for a minimum of 3 and a maximum of 30 nights, under 30,000 TL excluding transportation fees.
10.1- Consumers who purchase the Early Booking Cancellation Assurance Package may cancel their reservations unconditionally and without deductions up to 72 hours before the check-in day.
10.2- The Early Booking Cancellation Assurance Package does not cover date or name changes requested on the same product. In change requests, the existing product is canceled under the Early Booking Cancellation Assurance Package, and a new reservation is opened for the requested new date, product, or name under the conditions of the day.
10.3 The Early Booking Cancellation Assurance Package is made for a fee no later than 3 days from the reservation date. The Early Booking Cancellation Assurance Package cannot be purchased for the 4th day and later.
10.4 In refunds made in response to a cancellation request, the collected Early Booking Cancellation Assurance Package amount is non-refundable, and the sold Early Booking Cancellation Assurance Package cannot be canceled.
10. 5-All airline ticket reservations made together with hotel accommodation (including promotional and eco class) are outside the scope of the Early Booking Cancellation Assurance Package, and the cancellation conditions and practices of the relevant airline company apply. In Early Booking Cancellation Assurance Package pricing, the fee is collected based on the accommodation and/or other services amount excluding the flight and/or bus transportation amount. In the application of the Early Booking Cancellation Assurance Package, the flight/bus transportation fee is excluded.
10.6 The Cancellation, Refund and Assurance Package purchased together with Package Tours allows the guest to cancel and change the package tour they purchased without stating any reason up to 72 hours before the tour start date. After cancellation, the full package tour fee excluding the insurance fee paid (for tours with flights, the package tour fee remaining after deducting the flight transportation) is refunded according to the payment method without any deduction. The Cancellation, Refund and Assurance Package does not cover flight transportation in tours with flights. The package tour fee remaining after deducting flight transportation is refunded to the guest.
ARTICLE-11 GENERAL PROVISIONS
11-1- The consumer participating in the tour has the right to carry and bring back 2 suitcases on any trip, provided that each is not larger than 50cm x 70cm, and 15 kg of baggage on flights. All responsibility for the suitcases and their contents belongs to the owners.
11-2- Smelly, leaking, flammable or explosive items or items that disturb the surroundings, as well as cutting, piercing and firearms and all kinds of animals, shall not be accepted into vehicles and accommodation facilities without the separate, explicit and written permission of the Travel Agency. Having an ID or license does not change this.
11-3- In case of loss or damage to the consumer's baggage or belongings, if this arises from the GROSS FAULT of the Travel Agency personnel, 1/2 of the portion corresponding to transportation within the total trip price, regardless of the material and moral value and other qualities and characteristics of the lost or damaged baggage or items or the items inside them, shall be paid by the Travel Agency to the owner consumer as material and moral compensation for the lost item and suitcase. The Travel Agency is liable for the material and moral compensation of lost items and suitcases up to the transportation fee of the trip, for all loss, damage, and theft of items delivered to it by the consumer in writing and declared with their values.
11-4- VISA PROCEDURES and SERVICES are not included in the purchased service. The travel agency has no obligation to obtain a visa. It is the guest's responsibility to meet the visa and passport requirements of the relevant country to be traveled to.
11-5- ITC TOUR is not responsible for visa rejection or failure to obtain the visa in time in overseas tours. The visa is issued by the consulate of the country being visited. ITC TOUR acts as an intermediary between the guest and the consulate. ITC TOUR cannot be held responsible for a visa being rejected for any reason. A refund of the visa fee cannot be requested due to such situations as visa rejection or failure to obtain it in time. If cancellation of the tour due to the visa is requested, the cancellation conditions shall be taken into account.
11-6- Possible tour cancellation notifications by the Travel Agency may be made individually to each consumer, or generally by announcement in the Turkish editions of 2 newspapers with high circulation.
11-7-The Travel Agency is responsible for changes occurring after the start of the trip in the tour program purchased by the consumer. The Travel Agency may compensate changes that are clearly to the detriment of and harmful to the consumer during or after the trip by refunding money or services to the consumer in accordance with the provisions of the TÜRSAB KÜTAHYA SCHEDULE, and may also compensate by providing additional services not included in the price and given to the consumer during the trip. The consumer's receipt and use or consumption of additional or substitute services eliminates the consumer's rights to refund and compensation.
11-8- If the consumer leaves the tour or accommodation service on the grounds that it is defective, they must notify the travel agency official and the hotel they are staying at in writing, together with the reasons, that they have left the tour. Otherwise, the consumer shall not be deemed to have left the tour and shall be deemed to have received and used the service.
11-9- If the consumer uses the tour program they purchased until the end despite complaining about it, this eliminates their rights to compensation such as substitute services and refund of fees regarding the matters they complained about.
11-10- The provisions of this agreement concluded between the Travel Agency and the consumer at the time of registration have been read by the consumer, and they have signed by requesting and accepting that the records of other persons whom they stated would participate in the same trip with them be made under the same conditions.
11-11- Consumers who do not have a signature in the agreement but participate in the trip subject to the agreement, in the event that the consumer(s) assigned to register on their behalf take legal action or pursue claims against the Travel Agency and related to the trip they joined, and if the Travel Agency is obliged to pay the consumer an amount or compensation other than the matters written in this agreement, the right of recourse is reserved for the excess amount paid by the Travel Agency to the consumer(s) whose signatures are in the agreement. Consumers participating in this trip, even if they did not sign, have learned these terms of the agreement, which will be valid between the parties, through catalogs and advertisements, and have accepted to participate in the trip under these terms.
11-12- The Travel Agency is an intermediary with the consumers participating in the trip, hotels, carrier companies, and all kinds of third parties and legal entities providing other services related to the trip. Therefore, in contradiction to the agreements made between the Travel Agency and the institutions undertaking the transport, the consumers who register for the trip by applying to it know that the Travel Agency does not have primary liability, and is not directly responsible as the principal offender, for vehicles not being at the departure point at the times shown in the program, for all delays of land, air, and sea vehicles, for their breakdowns, for fog, storms, blizzards and all kinds of weather conditions, road obstructions, changes in road routes and itineraries, strikes, terrorism, war, the possibility of war or similar force majeure, all kinds of disruptions arising from the driver's own fault or the personal faults of third parties or unforeseeable technical issues, accidents with material and moral damage, and the incomplete or faulty services of accommodation facilities. Therefore, the Travel Agency shall be jointly liable to the consumer, not as the principal offender. In such disruption and accident situations, the consumer shall first seek material and moral claims from the principal offenders, and if they cannot fully recover their claim from the principal offender, they may apply to the Travel Agency due to the principle of no-fault liability. The Travel Agency shall be liable to its customer only up to the amount that cannot be collected from the principal offenders.
11-13- In matters not written in this agreement, the provisions of Law No. 1618, 4077, 4288, 2634, IATA, IHA, UFTAA Conventions, Civil Aviation Law, the Code of Obligations, the Commercial Code, international agreements to which Turkey is a party, and the regulations, directives, circulars, and communiqués issued pursuant thereto, as well as the provisions of the TÜRSAB Kütahya Schedule, which is applied in Turkey and is based on the internationally recognized Frankfurter Tabelle, shall apply.
This voucher and package tour contract, prepared in two copies between the parties, was prepared front and back with all annexes by the authorized representatives of the parties, read, checked, and accepted. The parties mutually accepted and confirmed their commitments and obligations by signing them together. The person who accepted this voucher and contract on behalf of the customers whose names are written in this agreement and who will participate in the trip has also accepted and undertaken that all legal responsibility toward the persons they signed for as representative belongs to them.
SERVICE DEFECT COMPLAINTS: In case of defective or faulty service provision, the TÜRSAB ARBITRATION BOARD is authorized.
The BUYER has the right to object or withdraw within 24 hours after the relevant distance sales contract is declared to them in digital or physical form. The provisions of a distance sales contract not objected to within 24 hours are deemed accepted by the BUYER.
Additional Information
OUR TRANSPORT VEHICLES
Our transportation in tours is classified as follows according to the number of people. Depending on the number of people in each tour, the following vehicle types are provided. Our vehicles do not have headphones. Since charging your phone in vehicles with TV units reduces your phone's battery life, we recommend that you bring an external charger.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-34 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (35-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/ Cityliner, Man Fortuna/Lions, Setra